How to Share Files to Mainland China Users?

Update: Currently (From November of 2021 and on) the url https://app.nihaoconsult.com is our MAIN official domain usable from anywhere in the worlds. This is enough information for you to use the system. Additionally:

1. You can use public shares with password at these are designed for the Chinese market. 
2. Purely public shares do not work in China. Is not allowed by the Government.
3. The recommended way to share with China is the multiuser accounts as they are what the platform is designed for in the first place. That way you can leverage the internal links and all of their features.

You may continue reading to get some historical context and further information, but you already know the basics by now.

The best solution to share files to Mainland China or within mainland China is by using "Shared Libraries" instead of using download links. In order to share a library with another user, you will need to add them to your organization. If you are a free user, you will need to upgrade your account to any of the paid packages with multiple users and add the desired number of users. Here is how you can find the upgrade page: https://nihaocloud.zendesk.com/hc/en-us/articles/360007266134-How-to-upgrade-my-account-

Access to NiHao Cloud

Last January 2019 NiHaocloud.com domain got attacked by China Great Firewall and our service domain app.nihaocloud.com became inaccessible from within Mainland China without using VPN: NiHao Cloud Domain is under attack! . This means the main site was blocked, then we had to find a way around it and yes, we might be blocked again. In that case we are committed to find another way as well.

To solve this issue we have a new domain: 

Mainland China : 

 https://app.nihaoconsult.com

Using these domain names Mainland China users can access files without needing a VPN. 

If you or your users are inside Mainland China, you can use https://app.nihaoconsult.com  to log in on NiHao Cloud and access the same files and libraries you have on app.nihaocloud.com.

if you need an explanation about our products then visit the pricing page or more details at our products details page. 

Download Links

Every new download link still starts with the domain name app.nihaocloud.com meaning it is accessible everywhere in the world except Mainland China, for now. Therefore public download links in China WILL NOT work without VPN to share with china you will need internal links and multiuser accounts. 

Using Syncing Clients in China

If you are using Seafile Desktop syncing client or mobile it will not work in Mainland China if your server address is still https://app.nihaocloud.com/

https://app.nihaoconsult.com

Here is a quick guide on how to do that: https://nihaocloud.zendesk.com/hc/en-us/articles/360015884433-Changing-Server-address-on-Seafile-Apps